Oracle Product Lifecycle Management: Service Engineer(NCS/Job/ 1816)

Oracle Product Lifecycle Management: Service Engineer

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

Job Description

• Provide L1 support for Oracle Cloud PLM – Product Development (PD) / Product Data Hub (PDH)

• Hands-on experience with Oracle Fusion product lifecycle configurations, and customization management and support

• Perform API integration testing, configuring Oracle PDH application components

• Deliver post-production support/hypercare service

• Create custom reports using Oracle tools

• Perform root cause analysis on recurring issues

• Execute Agile data migration processes

• Conduct quarterly configuration and patch validations/testing

• Analyze and prioritize support requests involving Oracle Fusion product lifecycle configurations and customizations issues

• Perform initial assessment and customization component failures

• Coordinate post-production support/hypercare requests

• Triage issues related to custom reports using Oracle tools

• Manage incident tickets for Agile data migration challenges

• Track and prioritize quarterly configuration and patch validations/testing requests

Requirements

• 5+ years experience with Oracle Cloud PLM solutions

• Strong understanding of product lifecycle management principles

• Proficiency in Oracle PDH application configurations

• Knowledge of API integration and testing methodologies (patch testing)

• Experience with custom reports development using Oracle tools

• Background in Agile data migration techniques

• Ability to validate and test system configuration and patches

• Excellent troubleshooting and problem-solving skills

• Strong communication abilities with both technical and business stakeholders