Experience

• Minimum 10 years of experience on Salesforce
• Minimum 6 years of experience on Salesforce CPQ, Billing or any other CPQ platform and Data Migration

Skills

• Minimum 4 full cycle project implementation experience on Salesforce CPQ, Billing or any other CPQ platform.
• Proficiency in understanding entire quote-to-cash journey in Salesforce and help customers onboard to Salesforce CPQ and Billing platform.
• Proficiency in solutioning customer requirements with the help of key features and functionalities offered by Salesforce CPQ.
• In-depth knowledge of key CPQ processes and other allied processes. Salesforce Sales cloud knowledge is preferable.
• Ability to guide customer over best practices of implementing Salesforce CPQ/Billing and ensure robust architecture compliant with Salesforce standards.
• Experience in integrating Salesforce with external applications like Billing, Product Master, Order Manager etc.
• Should have participated in deployment and data migration of CPQ & Billing components.
• Should possess good communication skills, analytical ability, and problem-solving skills.

Responsibilities

• Facilitate business process reviews to identify client requirements and processes.
• Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for custom development.
• Configure solutions using Salesforce CPQ / Billing platform by adhering to Salesforce best practices.
• Design and configure product catalogue, Bundles, Pricing strategy, Quotation process, Order & Contract management, Subscription management, Advanced approvals, Invoice Schedulers, General Ledgers etc.
• Customize applications to support critical business needs which are not possible using configuration.
• Support integration of Salesforce with external systems
• Educate customers over the best use of Salesforce CPQ package and leveraging maximum out of box functionality.
• Interact with clients, business users and team members to understand project objectives, business requirements and provide innovative solutions to customer requirements.
• Communicate with project manager, scrum master and project team to design cohesive project strategies and ensure effective collaboration.

Certifications

• Salesforce CPQ Specialist (Must have)
• Salesforce Application Architect (Preferred)
• Salesforce Sales Cloud (Good to have)
• Salesforce Service Cloud (Good to have)
• Any other CPQ product certification