SAP SD CS (NCS/Job/ 581)
For A French Mnc It Company
5 - 10 Years
Full Time
Up to 30 Days
Up to 30 LPA
1 Position(s)
Mumbai, Chennai, Coimbatore, Gurgaon / Gurugram, Hyderabad, Noida, Pune, Kolkata
5 - 10 Years
Full Time
Up to 30 Days
Up to 30 LPA
1 Position(s)
Mumbai, Chennai, Coimbatore, Gurgaon / Gurugram, Hyderabad, Noida, Pune, Kolkata
Posted By : Nilasu Consulting Services Pvt Ltd
Job Skills
Sap Sd CsJob Description
- Minimum two end-to-end project implementation experience in CS module.
- In depth understanding of Customer Service module related SAP processes.
- Expertise in configuration of SAP Customer Service processes.
- Basic level of technical aspects of SAP CS module to guide the technical team.
- Troubleshooting Skills : investigate, analyse, and solve problems and map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
- Creating /Configuring and Maintaining, Material Master, Customer Master, Equipment Master, Work Center, Functional Location, serial number, activity type and Warranty.
- In Depth process knowledge of In house repair process, Service Order Processing – Contractual Services, Sales, Billing, Availability Check, Credit management, , task list, routing, Service notification (revenue and non-revenue generation), Service order confirmations.
- Configured core process of CS module based on SAP recommended practices for Service Notification, Return and repair orders, Field service orders, resource related billing, service contracts and service master data.
- Solid understanding on SAP SD/CS/FI integration.
- Problem resolution (troubleshooting, searching OSS) and escalation.
- Good communications and consultancy skills.
